Google Review Agent

Automated, brand-safe replies to Google reviews for restaurants, bars, cafes, hotels and other service providers, with Safety Guard, guest and customer memory and monthly management reporting.

View packages Request consultation
50+
reviews checked per run
100
reviews for start memory
1-2
star Safety Guard

After service, there is rarely time for perfect replies. The Review Agent handles the routine, spots sensitive cases and keeps your reputation visibly maintained.

Every review becomes a controlled operating step.

The agent reads new Google reviews, checks tone and risk, uses your business knowledge and drafts replies that sound like your house.

01

Fetch reviews

New Google reviews are loaded per tenant and matched with previous guest context.

02

Draft replies

The AI uses tone of voice, offers, no-gos and guest memory instead of generic templates.

03

Check safety

Critical reviews, risky claims and duplicate wording run through additional guards.

04

Deliver reports

Dashboard and monthly report show topics, reply rate, risks and concrete recommendations.

More than an auto-reply tool.

Customer-facing businesses do not need another software product that creates work. They need a system that makes operational reputation visible and only asks for attention when it matters.

Review Health 94
Reply rate 100%
Average 4.8
Open risks 0
About RUHR-BOTGARAGE

Built in the Ruhr area for businesses that want to look online as good as they are in real life.

The Review Agent is not anonymous off-the-shelf SaaS. It was created because good work happens every day, but too often it is not maintained visibly in Google reviews.

Mike Schnabl
Direct contact Mike Schnabl

Practical automation, clear responsibility and a system that actually reduces friction for local businesses.

Why we build it

Good work should not suffer because there is no time for thoughtful replies.

Restaurants, hotels, practices, studios and local service businesses invest every day in guests, customers, teams and quality. Online, much of that is reduced to stars and short comments.

We build the Review Agent so praise, criticism and customer memory are handled reliably without making replies sound generic, cold or interchangeable.

Who we are

An AI automation studio with a direct line.

RUHR-BOTGARAGE develops practical automations for local businesses. For the Review Agent, Mike Schnabl is your direct contact: reachable, approachable and focused on what actually works in everyday operations.

The goal is not more software, but less friction: clear setup, understandable reports and automation that still feels like your business.

How we work

Responsible technology instead of AI at any cost.

We rely on Google-compliant OAuth, clear privacy wording, Safety Guards and reports that make decisions easier. Routine is automated; sensitive cases remain controllable.

That creates a maintainable building block for reputation, customer loyalty and management transparency, not another AI toy.

01 Personal

One direct contact instead of an anonymous ticket loop.

02 Practical

Copy, reports and workflows built for real business operations.

03 Safe

Risk detection, approvals and privacy by design from day one.

04 Long-term

Ongoing care instead of a one-off AI experiment.

Predictable instead of one large upfront investment.

One-time brand and system setup, then a monthly subscription. Automatic updates are included in the first year. All prices are net, plus VAT where applicable.

20% discount until 31 Dec 2026 Promotional prices are already included.

Start

For businesses that want reliable review replies without daily manual work.

Promotional price 160 EUR monthly instead of 199 EUR

Setup 560 EUR one-time instead of 690 EUR

  • 1 Google Business location
  • Review replies in your brand voice
  • Safety Guard for critical reviews
  • Customer portal and monthly report

Growth

For operators who want to actively manage reputation and use it internally.

Promotional price 240 EUR monthly instead of 289 EUR

Setup 1,040 EUR one-time instead of 1,290 EUR

  • Everything in Start
  • 100-review memory bootstrap
  • Topic analysis with clearer long-tail categories
  • Quarterly optimization of business knowledge

Managed

For operators who want to delegate most of review management.

Promotional price 380 EUR monthly instead of 469 EUR

Setup 1,920 EUR one-time instead of 2,400 EUR

  • Everything in Growth
  • Prioritized manual approval for sensitive replies
  • Monthly management briefing
  • Action recommendations for team and service

Modules for businesses that need more.

The base remains accessible. Additional security, growth and location features can be added at any time.

Update & Security Care

89 EUR / month

From year two for security updates, agent maintenance, dependency checks and small adjustments. Included in year one.

Safety Guard Plus

79 EUR / month

Advanced escalation rules, no-go library, sensitive topics and approval thresholds for 1- to 3-star reviews.

Review Growth Kit

149 EUR / month

QR cards, table stand texts, team scripts and analysis of which guest moments trigger new reviews.

Multi-Location

from 79 EUR / location

Additional locations with separate dashboards, location comparison and a central management overview.

What does not replying cost?

Just a few minutes per review add up quickly. The calculator shows how much routine work the agent removes from weekly operations.

6.7 hours of routine work per month

Questions businesses usually ask first.

Does the agent reply to everything automatically?

No. The Safety Guard separates routine cases from sensitive reviews. Critical cases can be held for approval.

Will the replies sound like AI?

The goal is the opposite. We build in business knowledge, tone of voice, offers and no-gos so replies fit your brand.

Can I start small?

Yes. The Start package is intentionally built as a subscription with a lower entry barrier. Modules can be added later.

Ready to stop leaving reviews unanswered?

We will check which package fits your business, review volume and budget. Your request goes directly to RUHR-BOTGARAGE.